Order Processing Time: Most ground orders ship within 24 hours. Express orders placed by 4 p.m. EST will ship out the same business day. Please allow normal UPS or USPS delivery time. Standard order processing time applies to in stock, non-embroidered items, and excludes weekends and holidays.
Changing or Cancelling Orders: For the quickest service possible, your order is processed immediately. Before placing your order please be sure you have selected the correct item, color and size, as modifications or cancellations can only be made within 45 minutes of order confirmation.
Embroidery Items: Please allow approximately 3 to 5 additional business days for embroidery orders.
Back Order Items: If you have selected an item with a backorder date, it will be shipped separately best way ground as soon as it arrives in our facility.
Shipping and Handling Charges: Are determined by the merchandise dollar amount, excluding gift cards and embroidery.
P.O. Box or APO/FPO Address: Will be shipped via the United States Postal Service are not qualified for Express delivery.
U.S. Territories: Will be shipped via the United States Postal Service and are not qualified for Express delivery. U.S. Territories include: American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, U.S. Virgin Islands and U.S. Armed Forces – Americas, Europe and Pacific.
Business Day: Monday thru Friday, excluding weekends and holidays.
Free Shipping on Qualified Shoes: Enjoy Free U.S. Ground Shipping with the purchase of any Dansko, Alegria, C&C Sweden or Grey’s Anatomy Shoe. Offer only valid on ground shipping and does not apply to express shipping. Available for a limited time.
Free Shipping Offer: Only valid on U.S. ground shipping. Order subtotal excludes embroidery, gift cards and taxes.
3-8 Business Days
|2 Day Express*||Next Business Day*|
|$1000.01||and Up||4.5%||7% of Order||10.5% of Order|
Order Processing Time: 2 Day Express and Next Business Day orders placed by 4 p.m. EST will ship out the same business day. Standard order processing time applies to in stock, non-embroidered items, and excludes weekends and holidays.
Express Delivery Exclusions: Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, U.S. Minor Outlying Islands, U.S. Virgin Islands and U.S. Armed Forces – Americas, Europe and Pacific, P.O. Boxes, and APO/FPO addresses. Orders utilizing a check for payment are not available for express delivery.
|Express Shipping Orders
Placed by 4 p.m.
|Will Ship by*||2 Day Express*||Next Business Day*|
*Orders placed after 4 p.m. EST will begin shipping the following Business Day.
*Only guaranteed for 48 Contiguous U.S. states
*Days are listed in Business Days and exclude weekends and holidays.
Applicable state and local sales tax is collected on all orders being delivered to the states of Alabama, California, Florida, Georgia, Illinois, Louisiana, Maryland, Ohio, South Carolina, Tennessee, Texas and Wisconsin.