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RETURN POLICY

Return Processing Delays: We are currently experiencing delays processing returns. Please allow for additional processing time of your return. We thank you for your patience and we are sorry for any inconvenience this may cause.
Items in original condition may be returned or exchanged within 30 days of delivery when accompanied by your original invoice. Items that have been washed, worn or embroidered cannot be returned. Due to high seasonal demand and limited quantities of holiday prints, these items must be returned or exchanged within 14 days of delivery.

You will receive a full refund for the cost of the product, based on your original payment method (i.e., check or credit card). Original or return postage is not refundable. If you have placed your order with a credit card please allow up to two billing cycles for a refund to appear on your credit card statement. If you paid by check, your refund check will be sent to you via first-class mail. Please note if you have a backordered item(s) the refund check will be issued as soon as your order has been completely shipped.

Depending on the method you use to send the item(s) to us, it can take up to 7 - 10 business days for us to receive your return. Upon receiving the item(s) we process all returns within 7 days.

Return or exchange merchandise bought through Uniform Advantage Catalog or UniformAdvantage.com may only be returned to the address listed below.

How to return or exchange
Fill out the return/exchange form on the back side of your invoice.

If you do not have the original invoice, click here for a printable return and exchange form. Remember to include your name, address, email address, phone number and order number on this form. If you do not have the original order number, you can Click Here to view your order history information.

Please fill out the return section of the form completely and enclose it with the item(s) you are returning. Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color or item. If you are exchanging merchandise, please fill out the exchange portion of the form.

Return/Exchange Address
Please ship your return or exchange merchandise, with the requested information completed on the back of your invoice, to the following address via insured mail:

Uniform Advantage
777 Douglas Hill Road
Suite 100
Lithia Springs, GA 30122
U.S.A.

No additional shipping and handling charges will be incurred when an exchange is processed for the same dollar amount as the return value.

If exchange dollar amount exceeds returned dollar amount, please use the following shipping chart.
U.S. Shipping Rates
How to Ship your U.S. Return/Exchange
Option A: UPS Return Label - Enclosed in your package, $7.99 charge applies.
Step 1: Cover or remove the original shipping label and affix the pre-addressed return label to your package.

Step 2: Package the return and seal securely with tape.

Step 3: Give the package to any UPS carrier, drop it at an authorized UPS Store, UPS Drop Box, UPS Center, any Office Depot or Staples. No postage is required. To find the closest location click here - or call 1-800-PICK-UPS (1-800-742-5877)
  • The $7.99 cost for using the UPS Return Label will be deducted from the amount of the credit you receive for your refund or exchange, for 1 to 5 items. If you have more than 5 items please see Option B.
  • If additional payment is required, please include a check or credit card information with your return/exchange items.
  • The UPS Return Label cannot be used for more than 5 items or for shipments outside the U.S.
Option B: Send Via Insured Mail - Carrier of your choice.
Step 1: Cover or remove the original shipping label and affix the return label provided on your invoice.

Step 2: Package the return and seal securely with tape.

Step 3: Please return items prepaid and insured through the carrier of your choice to the address below.

Uniform Advantage
777 Douglas Hill Road
Suite 100
Lithia Springs, GA 30122
U.S.A.
Option C: U.S.P.S. Return Label - Available online only, $7.99 charge applies.
Send your return/exchange merchandise back to Uniform Advantage via the U.S.P.S Easy Return Label if you no longer have the enclosed UPS label in your package. Quickly and conveniently send your package back using the U.S.P.S. Return Label by clicking here.

Step 1: Cover or remove the original shipping label and affix the pre-addressed return label to your package.

Step 2: Package the return and seal securely with tape.

Step 3: Give the package to your U.S. mail carrier, drop it in the mailbox, or take it to the U.S. Post Office. No postage is required.
  • The $7.99 cost for using the UPS Return Label will be deducted from the amount of the credit you receive for your refund or exchange, for 1 to 5 items. If you have more than 5 items please see Option B.
  • If additional payment is required, please include a check or credit card information with your return/exchange items.
  • The USPS Return Label cannot be used for more than 5 items or for shipments outside the U.S.

Please see Return Policy above. Please note that in Canada orders are not eligible for refunded shipping and may not use our Return Label options.
How to Ship your Canada Return/Exchange
Step 1: Cover or remove the original shipping label and affix the return label provided on your invoice.

Step 2: Package the return and seal securely with tape.

Step 3: Please return items prepaid and insured through the carrier of your choice to the address below.

Uniform Advantage
777 Douglas Hill Road
Suite 100
Lithia Springs, GA 30122
U.S.A.

Additional shipping and handling charges will be incurred when an exchange is processed. Please use the following chart:
Canada Shipping Rates

Please see Return Policy above. Please note that International orders are not eligible for refunded shipping and may not use our Return Label options.
How to Ship your International Return/Exchange
Step 1: Cover or remove the original shipping label and affix the return label provided on your invoice.

Step 2: Package the return and seal securely with tape.

Step 3: Please return items prepaid and insured through the carrier of your choice to the address below.

Uniform Advantage
777 Douglas Hill Road
Suite 100
Lithia Springs, GA 30122
U.S.A.

Additional shipping and handling charges will be incurred when an exchange is processed. Please use the following chart:
International Shipping Rates
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